Terms and Conditions

Welcome to Petlye! By accessing or using our website and purchasing our pet accessories, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

If you have any questions, contact us at shoppyport@gmail.com.

1. General Information

  • Petlye operates this Site to sell pet accessories and related products.

  • By accessing or using the Site, you confirm that you are at least 18 years old or have legal guardian permission to use this Site.

  • We reserve the right to update, modify, or change these Terms at any time. Continued use of the Site after updates constitutes acceptance of the revised Terms.

2. Products & Orders

  • We aim to display accurate descriptions, images, and prices of our products. However, slight variations in color, size, or design may occur.

  • All orders are subject to acceptance and availability.

  • We reserve the right to refuse or cancel any order at our discretion.

3. Pricing & Payment

  • All prices listed on the Site are in [Insert Currency] and are subject to change without prior notice.

  • Payments must be made through the available secure payment gateways provided at checkout.

  • We are not responsible for any additional charges applied by your bank, credit card provider, or payment processor.

4. Shipping & Delivery

  • Shipping times and costs vary depending on the destination and shipping method selected.

  • We are not responsible for delays caused by third-party carriers, customs clearance, or unforeseen circumstances.

  • Risk of loss or damage to products passes to you upon delivery.

5. Returns & Refunds

  • Returns and exchanges are accepted within 30 days of receiving the product, provided the item is unused, in original packaging, and in resalable condition.

  • Certain items (such as personalized products or perishable goods) may not be eligible for return.

  • Refunds (if applicable) will be processed to the original payment method. Shipping costs are non-refundable.

6. User Accounts

  • If you create an account, you are responsible for maintaining the confidentiality of your login credentials.

  • You agree to provide accurate, current, and complete information.

  • We may suspend or terminate your account if you violate these Terms.

7. Intellectual Property

  • All content on the Site, including logos, text, images, product descriptions, and designs, is owned by Petlye or licensed to us.

  • You may not copy, reproduce, or distribute our content without prior written consent.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our products are intended for pet use only. Always supervise your pets when using our accessories. We are not responsible for misuse or accidents caused by the products.

9. Privacy Policy

  • Your personal information will be collected, stored, and used in accordance with our Privacy Policy.

  • We do not sell or share your information with third parties except as required for order processing and delivery.

10. Contact Us

If you have any questions regarding these Terms, please contact us at:
📧 shoppyport@gmail.com